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Return Policy For Elegant Wedding & Party Items
Return Policy
Unfortunately, due to the fact that most of our products are intended for one time usage and to keep our prices very low, we cannot accept returns on any merchandise. All sales are final.
It is your responsibility to check all items Upon Receipt for defects, miss-mates, fabric, size & color. Dyed shoes and jewelry are not returnable, unless defective. You must notify us within three (3) days of receipt of order for return authorization. Items returned for exchange with authorization will be subject to a 25% restocking fee and all shipping charges.
If an item is received incorrectly we will either credit your account or send replacement with your next order. If upgraded shipping is required you will be responsible for the additional upgraded charges.
We do not upgrade shipping for replacements, we will ship ground and further upgrades in shipping is at your expense.
In the event an order is "Refused" the customer will be held responsible for all shipping charges incurred.
Shipping charges quoted are for ground shipping by UPS to the continental USA. If upgraded shipping is required or shipping outside the continental USA please call or e-mail for shipping quote.
Please contact our Customer Care department within 3 days of receipt of shipment to request a Return Authorization Number (RAN) for Damaged or Defective Items. This RAN will expire in 7 days of issuance.
Step 1
Enter the RAN in the appropriate space provided on the return label which is part of the packing slip you received with your shipment.
Step 2
Affix the Return Label to the original shipping box. Make sure items are in their original packaging, and are appropriately secured within the shipping box. We cannot accept items for return or exchange that are not in resalable condition.
PLEASE TAKE NOTE:
The customer is responsible for shipping. We do not refund shipping charges. No credit is given for lost packages and nonreturnable items returned to us will not be shipped back to the sender nor credited to their account. We do strongly recommend that you use a shipper with a traceable shipping method as we cannot be responsible for damaged or lost return packages.
Step 3
After we receive your package and inspect the items, you will receive an email confirming credit total. Credit will be issued in 3 to 5 business days. Please allow adequate time for your banking institution to process the credit. You can login to your A and J WHOLESALE account 24/7 to make a purchase or place a drop ship order
Policy:
All prices are subject to change without notice. We are not responsible for typographical errors on website or catalog. We are not responsible for web-site system glitches. In the event a computer "glitch" occurs you will be notified by e-mail to offer you a choice to continue with sale modification or cancel.
You get LOW PRICES
Even though we offer the unheard of service of "$0 drop shipping with no minimums" our prices are extremely competitive. Because we are the actual designer and direct importer, our prices are so low you'll wonder how we do it.
The fact is we do everything we can to support our merchants, whether they are web-based or brick and mortar. Our business model is super efficient. For example, you can order everything online. it isn't necessary to stock our entire product line. We'll save you time and money by shipping the order directly to your customer! How easy is that?!
You get proven products that SELL
We offer some of the most stylish, elegant and the best priced wedding accessories you've ever seen. And we know how to help you sell even more on the internet. Any questions? Just call 1-888-887-2033. Or email: aandjwholesale1@yahoo.com
Rest assured we'll get back to you right away! Thank you for visiting AandJ Wholesale - we hope we can contribute to your online success. Please click here www.Aandjwholesale.com to see all our wholesale wedding products .
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